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Thank you for choosing The Wesley Hospital. We hope the care and service you receive during your stay meets your physical, emotional and spiritual needs.
Register your hospital admission
Registering your admission is a vital part of your hospital care. We want your hospital admission to run smoothly, so before your planned admission date, please register your details with us. This will allow us to confirm your admission, inform you of your financial costs and responsibilities and provide the clinical staff with detailed information about your medical history.
To complete your online registration you will need:
- Valid email address.
- Personal details, next of kin, emergency contact details.
- Medicare card number.
- Private health insurance name and membership number.
- Credit or debit card details.
- Medical and surgical history and a list of medications.
Where applicable:
- WorkCover / third-party insurer details.
- Self-funding information (if not claiming private cover).
- CMBS item numbers (if provided by doctor).
- Anticipated length of stay.
- Pension / concession / safety net card number.
Preparing for your stay
Your safety and wellbeing is our top priority. Learn more about how to prepare for your stay at The Wesley Hospital.
Register my admission
Registering your online booking with The Wesley Hospital Admission Booking System (proudly part of UnitingCare) should take approximately 20-30 minutes.
For further assistance, please call our hospital registration team between 8am to 8pm on weekdays and 8am to 4pm on weekends: (07) 3232 7777.
On the day of your admission
On the day of your hospital admission, please:
- Bathe or shower but do not apply any deodorant, powders or creams.
- Do not wear make-up, nail polish or jewellery (remove all piercings).
- Do not smoke or drink alcohol for 24 hours before your surgery.
- Wear comfortable clothes.
On arrival
Drop-off area
Patients can be dropped off and collected from the main hospital Main Entrance at 40 Chasely Street, Auchenflower.
Admissions desk
A volunteer will greet you on arrival and direct you to the Admission Desk to register your attendance. Admissions staff are aware of theatre scheduling and ensure patients are admitted according to their procedure time, while making every effort to keep your wait to a minimum.
Patient progress
Your family and friends will be able to track your progress through theatre from admission to discharge (to home or a ward) by checking our electronic tracking boards in the hospital or online using a patient case number. This case number will be provided by admissions upon arrival.
Admission process
On admission we will ask you to confirm the information previously provided and sign the following documentation:
- Health Fund Claim form.
- Informed Financial Consent (if not already completed online).
- Acknowledgment and Disclaimer form (if not already completed online).
At this time any outstanding excess or co-payment will be collected. Payments can be made by credit card, EFTPOS (limits apply) or cash at the Admission Desk. It is a requirement of your admission that we collect and store your credit/debit card details.
If you are being admitted for medical reasons (ie not having a surgery or a procedure) or are being admitted before your day of surgery, arrangements will be made to escort you to the ward when your accommodation is available.
Going to theatre
If you are admitting on your day of surgery, you will be escorted to the Day of Surgery Unit by a volunteer. You will be asked to take a seat until you are called by nursing staff who will prepare you for your procedure. You will then be escorted through to the procedural area where a nurse will ask you to confirm your medical history, take your weight and height and assist you to change into theatre attire. Your surgeon and anaesthetist may visit you during this time. A pharmacist may also discuss your medications with you.
Please note: We are unable to accommodate support persons in our Day of Surgery Admission lounge. However, a support person may remain with a patient at all times if they are a carer for a child under the age of 18 or they are a carer for a patient with a disability.
Enquiries
Contact our hospital registration team on (07) 3232 7777 or download our Patient Information booklet.