Whether it’s a sudden accident, illness, injury or pain, the Wesley Emergency Centre is available 24/7, 365 days a year to patients of all ages. With low wait times and a comprehensive range of services available, you can be sure that your health is in the best hands.
Referral and assessment
Patients may choose to visit the Wesley Emergency Centre independently or may be referred by their GP or the Queensland ambulance service. On arrival, you will be assessed by an experienced emergency nurse called a ‘triage nurse’ who will review your symptoms.
You will then be seen by a doctor in order of priority, with patients needing the most urgent care to be seen first. If required, admission to the Wesley Hospital can be arranged directly from the Wesley Emergency Centre.
We recommend that mobile phones are turned off or placed on silent-mode during consultation with the nurses and doctors. This will help minimise any distraction so that our nurses and doctors can focus on your safe care and treatment.
Waiting times
You will be seen by a doctor following your assessment by the triage nurse. We will do our very best to make sure you are comfortable and that we keep your wait for a doctor to a minimum. Please let the nurse know if your condition changes in any way during this time.
We ask that you do not eat or drink while waiting for the doctor as this can affect any tests or procedures you may need.
If you are a patient requiring admission into the hospital for further treatment, you may on some occasions experience delays getting to the ward. We strive to keep any wait times to a minimum and our staff will be on hand should you require any assistance. Your health and safety is our number one priority.